Privacy Policy
Last updated: March 14, 2024
This Privacy Policy describes how Naldkub ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our platform available at naldkub.com (the "Service"). By using the Service, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you register an account, enroll in a seminar, submit a form, or contact us. This may include:
Your full name, email address, and password. Billing and payment details processed through our payment providers. Profile information such as your country, time zone, and professional background. Messages, feedback, and correspondence you send to us.
1.2 Information Collected Automatically
When you use the Service, we automatically collect certain technical and usage data, including:
IP address, browser type, operating system, and device identifiers. Pages visited, features used, session duration, and clickstream data. Cookies, pixel tags, and similar tracking technologies as described in Section 6.
1.3 Information From Third Parties
We may receive information about you from third-party services such as payment processors, authentication providers, or analytics partners. We handle such data in accordance with this policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service delivery: To create and manage your account, process payments, and provide access to seminars and learning materials.
Communication: To send transactional messages, service announcements, and responses to your inquiries. With your consent, we may also send promotional communications.
Improvement and research: To analyze usage patterns, diagnose technical issues, and improve the quality and functionality of the Service.
Security and compliance: To detect and prevent fraud, unauthorized access, and other harmful activity, and to comply with applicable legal obligations.
Personalization: To tailor content recommendations and learning experiences based on your activity and preferences.
3. Legal Bases for Processing
We process your personal data on one or more of the following legal grounds:
Contract performance: Processing necessary to fulfill our obligations under the terms of service you have accepted.
Legitimate interests: Processing that serves our reasonable business interests, such as improving the Service and maintaining security, where those interests are not overridden by your rights.
Consent: Where you have given explicit consent, such as for marketing communications or optional cookies.
Legal obligation: Where processing is required to comply with a legal requirement.
4. Sharing of Information
We do not sell your personal information. We may share your data with third parties only in the following circumstances:
Service providers: We engage trusted vendors to operate parts of the Service on our behalf, including hosting, payment processing, email delivery, and analytics. These parties are contractually required to protect your data and use it only for the services they provide to us.
Business transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.
Legal requirements: We may disclose your information when required by law, court order, or governmental authority, or when necessary to protect the rights, property, or safety of Naldkub, our users, or the public.
With your consent: We may share your information with third parties when you have given us explicit permission to do so.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. We may also retain data for a longer period where required by legal obligation, dispute resolution, or enforcement of our agreements.
When data is no longer needed, we delete or anonymize it in accordance with our internal retention schedules. You may request deletion of your account and associated data at any time by contacting us at support@naldkub.com.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve the Service. Cookies are small data files stored on your device that help us recognize you, remember your preferences, and understand how you use the platform.
6.1 Types of Cookies We Use
| Type | Purpose |
|---|---|
| Essential | Required for the Service to function, including authentication and security. |
| Functional | Remember your preferences and settings to improve your experience. |
| Analytics | Help us understand how users interact with the Service to guide improvements. |
| Marketing | Used with your consent to deliver relevant communications and measure their effectiveness. |
You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Service.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data. These may include:
Access: The right to request a copy of the personal data we hold about you.
Correction: The right to request correction of inaccurate or incomplete data.
Deletion: The right to request that we delete your personal data, subject to legal retention requirements.
Portability: The right to receive your data in a structured, machine-readable format.
Objection and restriction: The right to object to or request restriction of certain processing activities.
Withdrawal of consent: Where processing is based on your consent, you may withdraw it at any time without affecting prior processing.
To exercise any of these rights, contact us at support@naldkub.com. We will respond within a reasonable timeframe and may need to verify your identity before fulfilling a request.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These include encrypted data transmission, access controls, and regular security reviews.
No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
9. International Data Transfers
The Service is operated globally. Your information may be transferred to and processed in countries other than the one in which you reside. We take steps to ensure that such transfers are carried out in accordance with applicable data protection requirements and that your data receives an adequate level of protection.
10. Children's Privacy
The Service is not directed to children under the age of 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such information, please contact us immediately at support@naldkub.com and we will take steps to delete it.
11. Third-Party Links
The Service may contain links to external websites or services not operated by us. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing any personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by posting the updated policy on this page with a revised date at the top. Your continued use of the Service after such changes constitutes your acceptance of the updated policy.
We encourage you to review this page periodically to stay informed about how we protect your information.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:
Naldkub
Proskurivs'ka St, 19, Khmelnytskyi, Khmelnytskyi Oblast, Ukraine, 29000
Email: support@naldkub.com
Phone: +380 95 499 2020
Website: naldkub.com